Privacy Policy | NeoPhyi
NeoPhyi (“NeoPhyi”, “we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our Shopify-powered website (the “Website”).
By accessing or using our Website, you acknowledge that you have read and understood this Privacy Policy.
1. Information We Collect
We may collect personal information in the following ways:
Information You Provide to Us
When you place an order, create an account, contact customer support, or otherwise interact with the Website, we may collect:
Name, email address, phone number
Billing and shipping address
Order details and purchase history
Customer service communications
Any other information you voluntarily provide
Information Collected Automatically
When you visit our Website, we may automatically collect:
IP address
Browser type and device information
Operating system
Referring URLs and pages viewed
Date and time of visits
Usage and interaction data
This information helps us operate, maintain, and improve our Website.
2. How We Use Your Information
We use personal information for legitimate business purposes, including to:
Process orders and payments
Deliver products and services
Communicate order confirmations and updates
Provide customer support
Improve Website functionality and user experience
Conduct analytics and internal research
Prevent fraud and enhance security
Comply with legal and regulatory obligations
We do not use personal information for unlawful purposes.
3. Sharing of Personal Information
We may share personal information with trusted third parties only as necessary to operate our business, including:
Payment processors (e.g., PayPal, Stripe)
Shipping and fulfillment providers
Website hosting and IT service providers
Marketing and analytics partners
Customer support platforms
Legal or regulatory authorities when required by law
We do not sell personal information in the traditional sense. However, certain data-sharing practices (such as advertising and analytics) may be considered a “sale” or “sharing” under applicable U.S. privacy laws.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to:
Enable core Website functionality
Remember preferences
Analyze Website traffic
Support marketing and advertising efforts
You can manage cookie preferences through your browser settings. Disabling cookies may affect Website functionality.
5. Do Not Track Signals
Some browsers offer a “Do Not Track” (“DNT”) feature. At this time, there is no universal standard for responding to DNT signals. We respond to such signals only when required by applicable law.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure. Use of the Website is at your own risk.
7. Retention of Information
We retain personal information only for as long as necessary to:
Fulfill the purposes outlined in this Privacy Policy
Comply with legal and accounting obligations
Resolve disputes and enforce agreements
8. Children’s Privacy
Our Website is intended for individuals 18 years of age or older. We do not knowingly collect personal information from children. If we become aware that information has been collected from a minor, we will take reasonable steps to delete it.
9. Third-Party Websites
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage users to review the privacy policies of any third-party sites they visit.
10. International Users
NeoPhyi operates from the United States. If you access the Website from outside the U.S., you consent to the collection, storage, and processing of your information in the United States under U.S. laws.
11. Your Privacy Rights (U.S. Residents)
Depending on your state of residence (including California), you may have the right to:
Request access to personal information we hold about you
Request deletion or correction of personal information
Opt out of certain data sharing or targeted advertising
To exercise these rights, please contact us using the information below. We may verify your identity before fulfilling a request.
12. Marketing Communications
If you opt in to receive promotional communications, you may unsubscribe at any time:
Email: use the “unsubscribe” link
SMS: reply STOP
Unsubscribing does not affect transactional or service-related messages.
13. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Changes will be effective upon posting to the Website with a revised “Last Updated” date.
14. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
📧 NeoPhyi@outlook.com
📍 NeoPhyi, United States
