FAQ

What is NeoPhyi?

NeoPhyi is a modern dietary supplement brand focused on supporting everyday wellness through thoughtfully formulated nutritional supplements. Our products are designed to complement a balanced lifestyle and are created with an emphasis on ingredient transparency, responsible sourcing, and quality manufacturing standards.

Are NeoPhyi supplements safe to use?

NeoPhyi supplements are manufactured in facilities that follow Good Manufacturing Practices (GMP) and comply with applicable dietary supplement regulations. Each product is formulated with quality and consistency in mind. As with any supplement, individuals should review ingredient lists carefully and consult a qualified healthcare professional before use, especially if they have specific health considerations.

Where are NeoPhyi supplements manufactured?

NeoPhyi supplements are produced in GMP-compliant facilities that adhere to established quality control and safety standards. We work with experienced manufacturing partners to ensure consistent quality across our product range.

Do NeoPhyi products contain artificial additives or fillers?

We prioritize clean-label formulation whenever possible. Our supplements are designed to avoid unnecessary fillers, artificial colors, and additives, focusing instead on ingredient clarity and functionality. Specific ingredient details are listed on each product page for full transparency.

Are NeoPhyi supplements suitable for children?

NeoPhyi offers formulations designed with age-appropriate nutritional considerations. Products intended for children are developed with gentle ingredients and clear usage guidance.

Can NeoPhyi supplements replace medications or medical treatment?

No. NeoPhyi supplements are not intended to diagnose, treat, cure, or prevent any disease. They are designed to complement a healthy lifestyle and balanced diet, not to replace medical care or prescribed treatments.

How should I choose the right NeoPhyi supplement?

Choosing a supplement depends on individual nutritional needs, lifestyle factors, and personal goals. We recommend reviewing product descriptions carefully and consulting a qualified healthcare professional if you are unsure which supplement is right for you.

Are NeoPhyi supplements tested for quality?

Yes. We emphasize quality and consistency by working with manufacturing partners that implement testing protocols for purity and quality. This helps ensure our supplements meet established standards before reaching customers.

Are NeoPhyi supplements vegan, non-GMO, or allergen-free?

Product attributes such as vegan, non-GMO, or allergen information vary by formulation. Please refer to individual product pages for the most accurate and up-to-date information.

How long does it take to see results from dietary supplements?

Individual experiences vary. Dietary supplements are intended to support general wellness as part of a consistent routine and balanced lifestyle. They are not designed to produce immediate or guaranteed outcomes.

Can I take multiple NeoPhyi supplements together?

Some supplements may be used together depending on individual needs. However, ingredient interactions can vary. We recommend consulting a qualified healthcare professional before combining supplements.

Are NeoPhyi supplements compliant with U.S. regulations?

NeoPhyi products are developed in accordance with applicable U.S. dietary supplement regulations, including labeling and manufacturing standards. We are committed to responsible compliance and transparency.

Where does NeoPhyi ship to?

NeoPhyi currently ships to select regions. Shipping availability, rates, and delivery times are displayed at checkout. Please review our Shipping Policy for full details.

Can I return a dietary supplement if I change my mind?

Due to safety and hygiene reasons, dietary supplements cannot be returned once shipped unless there is a verified quality issue.

What if my product arrives damaged?

If your order arrives damaged or leaking, please contact us within 48 hours of delivery with photos or videos so we can assist you.

Do I need to return the product to receive a refund?

In some cases, we may request a return of unopened items. Return instructions will be provided if applicable.

How long does it take to receive a refund?

Approved refunds are processed within 10–20 business days, depending on your payment provider.

What if the supplement doesn’t work for me?

Individual results may vary. Supplements are intended to support general wellness and are not guaranteed to produce specific outcomes. For this reason, products are not refundable based on personal experience or expectations.

What information do I need to submit a refund request?

Please include your order number, photos of the product and packaging, and a brief description of the issue.

How much does shipping cost?

Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.

Will subscription orders be refunded?

Subscription orders are eligible for review only on the first shipment and only for unopened items.

How can I contact NeoPhyi customer support?

You can reach our customer support team through the Contact Us page on our website. We are committed to providing timely and helpful assistance.